Refund & Return Policy

Last Updated: November 6, 2026

At Gaboleni, customer satisfaction is important to us. We want you to shop with confidence and enjoy a smooth shopping experience.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To qualify for a return, products must be unused, unopened where applicable, and in their original packaging, with all included accessories and labels.

Beauty & Skincare Products

For hygiene and safety reasons, opened or used cosmetics, skincare, and personal care products may not be eligible for change-of-mind returns where permitted by law.

This restriction does not affect your statutory rights if a product is defective, damaged, incorrectly supplied, or not as described.

Damaged, Defective, or Incorrect Items

If you receive an incorrect, damaged, or defective product, please contact us at support@gaboleni.com with your order number, a description of the issue, and supporting photographs if available.

We will review your request and provide an appropriate resolution, which may include a replacement or refund.

How to Request a Return

Email support@gaboleni.com with your order number and reason for returning the product.

Please wait for return instructions before sending any items back. Returns sent without prior instructions may experience processing delays.

Return Shipping Costs

For change-of-mind returns, customers may be responsible for return shipping costs, subject to applicable law.

For verified defective, incorrect, or damaged products, we will provide an appropriate remedy at no additional cost where required by law.

Refund Processing

Once your eligible return is received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method, generally within 5–10 business days after inspection. Your bank or payment provider may require additional processing time.

Cancellations

If you need to cancel or modify your order, please contact us as soon as possible at support@gaboleni.com.

We will try to accommodate your request, but changes may not be possible once an order has entered fulfillment or has shipped.

Your Legal Rights

Nothing in this policy limits mandatory consumer rights provided under applicable law, including any applicable withdrawal rights.

Contact Us

Gaboleni

Website: https://gaboleni.com

Email: support@gaboleni.com